If you need help after you back up your device with iTunes or restore from an iTunes backup, use the steps in this article.
Manual Backup Iphone Itunes Mac Greyed Out Iphone
Back up; Reset warnings; How can I restore my iPhone using this backup I have? Mac OS 10.9.4; iTunes 10.7 (update: had to downgrade from iTunes 11 using these instructions in order to have iTunes recognize and back up my iPhone running iOS 5). IPhone 4, iOS 5.0.1. Apr 03, 2016 Title says it all. Iphone 6, latest iOS, latest iTunes on my comp (W7, all updates, latest iTunes), changed Apple cable and USB port. Sync and Backup also greyed out. Comp is authorized. Mac os manual backup. Am signed into my account. Did the double hold power/home button reboot thing. Trying to recover a 2month old iTunes backup.
Try again after each step
- Make sure that you have the latest version of iTunes.
- Connect your device to your computer with a USB cable, then select your device in iTunes. If your device doesn't appear in iTunes, you need to fix that issue before you can continue. Or, if you forgot your passcode or your device is disabled, learn what to do.
- Turn off both your computer and your iPhone, iPad, or iPod touch. Then turn them on again.
- If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.
- If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
- If you see an alert that says an error occurred, your backup is corrupt or incompatible, or there's not enough disk space, find your error message below to learn what to do next.
- Contact Apple Support.
If an alert says that an error occurred
If a message says that iTunes can't back up your device because an error occurred, check that you have the latest version of iOS. Then open the App Store on your iOS device, tap Updates, and make sure that all of your device's apps are updated. If you need more help, contact Apple Support.
If an alert says there's not enough disk space
If a message says there’s not enough disk space when you try to back up your device, free some space on your Mac or PC. If you still see a disk-space error after you free enough space, contact Apple Support.
If an alert says that your backup is corrupt or incompatible
If iTunes can't restore from a backup because the backup is corrupt or incompatible, make sure that iTunes is updated. If you see an error that says your iOS software is too old, find out how to update your device to restore the backup. If you still can't restore the backup, you might not be able to use that backup. Try to use an alternate backup or an iCloud backup, or Contact Apple Support for more help.
Get more help
- If you forgot your password for an encrypted backup
- If you forgot the passcode for your device
- If you can't restore from an iTunes backup because your software is too old
- If you need help with an iCloud backup